FAQ

What photo works best?
Bright, high-contrast photos with good lighting. Avoid dark or blurry images — faces should be clearly visible.

How do I send my photo?
Upload it directly on the product page before checkout.

Can I see a preview before printing?
Yes! We send a quick digital preview within 24 hours for your approval.

How long does production take?
Usually 2–4 business days after you approve your preview. Shipping in Switzerland takes 1–2 days.

Is the LED light included?
Yes — every lithophane comes with a warm-white USB LED backlight, ready to plug in.

How big is the lithophane?
Standard size: approx. 150 × 100 mm. Custom sizes available on request.

How do I care for it?
Keep away from heat or direct sunlight. Wipe gently with a soft, dry cloth — no water or chemicals.

Do you ship internationally?
Yes, we ship from Switzerland to most countries in Europe and beyond.